Site Operations

CMSI provides a complete turn-key retail operations package for the site owner. We do everything – staffing, accounting, operations, marketing, IT, shrink control – as much or as little as you need. Our unique fee based program lets you know how much our program will cost before you take us on – and you get to keep the profits! Our Site Operations business model has helped lenders who are responsible for assets, property owners who want a professional retail business without the daily headaches of operating the sites, and long term investors who don’t want to take the time and expense to set up a retail organization and infrastructure.

New From Our Blog

  • The Importance of Pulling Together
    Written by
    As we all know, the last month has brought devastation to various parts of our country. Hurricanes in Texas and Florida. Wildfires in Arizona, California, Oregon, and Washington state. Heat waves in New York and New Jersey. These natural events have had a huge impact on individuals, communities, and businesses. We operate stores in all of these states. Some of our team members have been directly affected by these events. We are thankful that no…
  • Training Day - Every Day
    Written by
    As we’ve expanded our operations over the last few months (we are currently operating sites in 9 states), I’ve been reminded how consistent training is so important to a successful operation and an engaged team.  It’s a topic that I keep coming back to on a regular basis – as you can see from my previous postings – and I believe that it is the cornerstone of what we are doing.   A fully implemented…
  • How Not to Catch a Thief
    Written by
    Everyone knows that theft is a major issue in the convenience store industry.   The general public hears about robberies in the media all of the time.  Convenience stores are caricatured as easy places to rob.  Many of our stores are open 24 hours a day giving people with bad intent places to go late at night like moths to a light bulb.   To an extent, this perception creates a self-fulfilling prophecy:  c-stores are robbed…